Number validity and renewal
LFRelay numbers are managed active resources. Choose a validity tier for the intended workflow, continue receiving after the first message and track expiry from the dashboard.
1. Available validity tiers
Depending on live inventory, the catalog may offer random validity, 5–30, 10–30, 15–30, 30–60, 60–80 or more than 80 days. Availability varies by country, service and prefix.
- Short periods for time-limited testing and support.
- 30–60 days for project-based workflows.
- 60+ days for longer-running message reception.
- Random allocation when a fixed range is not required.
2. The number stays active after one message
A received message updates the order; it does not close the number. New purchases stay in Active Numbers for 20 minutes, then remain searchable in Order History with the same API URL.
- Quick access and long-term order records are separate.
- Expiry remains visible.
- One code does not delete the number.
- Order exports can include numbers and API links.
3. Renewal depends on live resource status
Check the dashboard before expiry. A renewal quote appears only while the number can still be maintained and the associated service remains available, so renewal is not a permanent guarantee.
Submitting a request first places the amount on hold. Support captures it and updates expiry only after the original number is confirmed renewed; an unsuccessful request releases the hold automatically.
- Review expiry early.
- Choose a renewal tier and confirm the held amount.
- Wait for verification while the same number and API URL remain in place.
- Review the new expiry after approval, or the reason and released balance after rejection.
4. Expired or unavailable resources
An expired, cancelled or unavailable resource may stop receiving new messages. Order history remains for support and reconciliation, while reception follows the current order state.
- Renew early or prepare a backup for important workflows.
- Do not describe a number as permanently available.
- Acceptance by any third-party platform is governed by that platform.